"If there is a single complaint that is laid at the feet of Linux time and time again, it's that the operating system is too complicated and arcane for casual computer users to tolerate. You can't ask newbies to install device drivers or recompile the kernel, naysayers argue.
"Of course, many of those criticisms date back to the bad old days, but Ubuntu, the user-friendly distribution sponsored by Mark Shuttleworth's Canonical Ltd., has made a mission out of dispelling such complaints entirely..."
