"A few years ago, my biggest complaint about Linux applied to many things in the computer world: The documentation was uniformly lousy and scattershot. Since then, at least one distribution--Ubuntu--has set a fairly high standard of documentation. There's still a few things I'd like to see done better, though.
"Ubuntu's help docs have a whole slew of good walkthroughs for thorny problems, including some really tough and unintuitive issues like getting an unsupported network card to work in Ubuntu by using the ndiswrapper utility..."